Frequently Asked Questions
Get answers to your burning questions about PM Codex. If you can't find what you're looking for, we're always here to help.
Getting Started
How do I get started with PM Codex?
Easy peasy! Just sign up for an account, buy some credits, and start generating content for your product. Our platform is designed to be user-friendly, so you can dive right in.
What's a credit, and how do I use it?
A credit is a single unit of access to our AI-powered content generation platform. You can use one credit to generate content for one product across 70+ frameworks. Simple, right?
Can I try PM Codex before committing to a purchase?
While we don't offer a free trial, we do have a 1-credit pack option that's perfect for testing the waters. Give it a shot, and see how PM Codex can transform your product management workflow.
How long does it take to generate content with PM Codex?
Our AI-powered magic happens fast! You can generate content for 70+ frameworks in just a few minutes. That's time you can spend on actual product development, not tedious research and writing.
Can I customize the generated content to fit my brand's voice and style?
Absolutely! Our platform provides a range of customization options, so you can tailor the generated content to your brand's unique voice and style. We're all about flexibility and ease of use.
Is my data safe with PM Codex?
We take data security seriously. Our platform uses industry-standard encryption and secure servers to protect your data. You can trust us to keep your product management secrets safe.
Pricing and Payments
How much does PM Codex cost?
We offer flexible pricing options to fit your needs. You can buy credits in packs of 1, 5, or 20, and each credit gives you access to generate content for one product across 70+ frameworks. Check out our pricing page for more details.
What's the difference between the credit packs?
Our credit packs are designed to fit different use cases. The 1-credit pack is perfect for a single product or a quick test drive, while the 5-credit pack is ideal for small teams or multiple products. The 20-credit pack is best for large teams or enterprise-level product management.
Can I get a refund if I'm not satisfied with PM Codex?
We're confident you'll love PM Codex, but if you're not satisfied, we offer a 30-day money-back guarantee. Just contact our support team, and we'll process your refund.
Do you offer any discounts for bulk purchases or long-term commitments?
We do offer discounts for bulk purchases and long-term commitments. Contact our sales team to discuss your specific needs, and we'll work out a custom plan that fits your budget.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept PayPal payments for added convenience.
Are there any hidden fees or charges?
No way! We're transparent about our pricing. What you see is what you get. No hidden fees, no surprise charges. Just straightforward pricing for your product management needs.
Account Management
How do I log in to my PM Codex account?
Easy! Just click on the 'Log in' button at the top right corner of our website, enter your email and password, and you're in. If you forgot your password, just click on the 'Forgot password' link, and we'll send you a reset link.
How do I update my account information?
To update your account information, log in to your PM Codex account, click on your profile picture or username at the top right corner, and select 'Account settings'. From there, you can update your email, password, and other account details.
Can I change my password?
Yes, you can change your password at any time. Log in to your PM Codex account, click on your profile picture or username at the top right corner, and select 'Account settings'. Then, click on the 'Change password' button, and follow the prompts.
How do I track my credit usage?
You can track your credit usage by logging in to your PM Codex account and clicking on the 'Credits' tab. From there, you can see how many credits you have remaining, and when you last used them.
Can I delete my PM Codex account?
Yes, you can delete your PM Codex account at any time. Log in to your account, click on your profile picture or username at the top right corner, and select 'Account settings'. Then, click on the 'Delete account' button, and follow the prompts. Note that deleting your account will also delete all your generated content and credit history.
How do I contact PM Codex support?
We're here to help! If you have any questions or issues, you can contact our support team by clicking on the 'Support' button at the top right corner of our website. From there, you can submit a support ticket, and we'll get back to you ASAP.
Still Have Questions?
If you need more help or have specific questions, don't hesitate to contact our support team through the 'Contact Us' link.
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Don't worry, we've got you covered. Our 30-day money-back guarantee ensures you're completely satisfied with PM Codex. If not, we'll refund your credit, no questions asked.